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The New 21st Century Workplace

 

Edited by Beverley Lloyd-Walker, Stephen Burgess, Karen Manning and Arthur Tatnall Victoria University, Australia

Published:  December 2008

ISBN  978-1-920889-34-0 (paper back) 978-1-920889-35-7 (hard cover) 

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p

Contents:

The 21st century has ushered in a new world of work that has emerged across time zones, cultures, disciplines, and sectors and has been aided by rapidly evolving technology that support such work. The very notion of the connected economy, access to information and organisational workforce changes presents significant challenge to how we think and theorize about organizations and their workings


Shanghaied Why Fosters Could Not Survive China

 

Mona Chung Deakin University, Australia

Published:  October 2008

ISBN  978-1-920889-32-6 (paper back) 978-1-920889-33-3 (hard cover)

Retail Price:  AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p

Contents:

Shanghaied: Why Fosters could not survive China analyses how cross cultural barriers influence the outcomes of Australian companies doing business with China. The conclusions from three years of research have enabled the author to make contributions that will help organisations find the right strategies in planning, negotiating, management and marketing.

"Failure to address cultural differences will incur what are now identified in the international business world as cultural costs. To avoid these huge costs, the project must start with a quality background study on the cultural parameters influencing the operation."


Reflections on ANZAC Day: From One Millennium to the Next

 

Edited by Anne-Marie Hede and Ruth Rentschler Victoria University and Deakin University Melbourne, Australia

Published: April 2010

ISBN 978-1-920889-41-8 (paperback) 978-1-920889-42-5 (hard cover)

Retail Price: AUS $70.00 (paperback), AUS $100.00 (hardcover) 

Contents:

In 2006, the Academy of Social Sciences Australia, with Deakin University and the Bowater Trust, funded the workshop entitled 'ANZAC Day in the New Millennium'. In the years immediately prior to the workshop, ANZAC Day events had attracted much attention in the media. Increasingly large numbers of attendees at the commemorative services, both in Australia and overseas, signified a new era for ANZAC Day-as a cultural icon, as an event and as a day of national commemoration. While 2015-the centenary of the Gallipoli landing-seemed like such a long way into the future, it was thought that it was timely to consider the future of ANZAC Day, and an intensive workshop bring together many different perspectives was one way of doing this. As such, the aim of the workshop was to bring together experts, from a range of disciplines, to discuss and analyse ANZAC Day, and to consider its future. While we were keen to gather insights into the future of the day, we recognised that we also needed to look into its past-to understand how its meaning developed and how it has been experienced since its inauguration.


Mobile Handheld Devices as Information Management Tools in Higher Education

 

Geoffrey Chow, Peter Ling and Ann Sathasivam Melbourne, Australia

Published: May 2010

ISBN 978-1-920889-43-2 (paperback)  978-1-920889-44-9 (hard cover)

Retail Price: AUS $70.00 (paperback), AUS $100.00 (hardcover) plus p+p

 

Contents:

Traditionally, people have viewed universities as repositories of knowledge. However, in recent times, the amount of knowledge available has expanded in a way which people did not dream of in past ages. We also realize that the more we know the more we realize there is still a lot more to learn. 

Within universities today, academics are faced with this enormous problem of how to cope with the mass of knowledge which they need to know themselves and the ways to pass on the basics of this knowledge to their students. 

This book is based on data and information gathered and analysed from a research project conducted at Swinburne University of Technology, in Melbourne, Australia immediately after wireless network (WiFi) technology was successfully installed. 

We describe the research project and its outcome. From this strategies for the deployment of handheld devices in higher education are suggested. This discussion is then broadened to how information and communication technologies may require new thinking about management within wired and wireless communities.


 

Freedom of Information: Accountability or Obfuscation?

 

Suzanne Waddell and Dianne Waddell Melbourne, Australia

Published: December 2009

ISBN 978-1-920889-36-4 (paperback)  978-1-920889-37-1 (hard cover)

Retail Price: AUS $55.00 (paperback), AUS $90.00 (hardcover) plus p+p

 

Contents:

The Freedom of Information Act 1982 (Vic) is clear in its objective: to provide for the legal right of public access to government-held information, with a default position being to provide information unless there is good reason to withhold it. In democratic nations, freedom of information (FOI) laws provide the tool by which governments can become more open, in turn enabling them to be more accountable to their citizens. Public sector employees charged with administering FOI laws are subject to formal and informal rules, codes, policies and procedures - some of which directly contradict the objectives of FOI. They also bring to their jobs their own values, beliefs and moral codes - yet enforced anonymity renders them silent on issues directly affecting them. 

Victoria has had FOI laws in place for over twenty years, yet a deeply embedded culture of secrecy within some parts of the Victorian Public Service (VPS) is still apparent. This book examines the challenges faced by public sector employees in managing information access within a complex culture. The book concludes by arguing that more research is necessary within the VPS to gauge public sector employee perceptions of FOI and open government. For the Victorian Government to encourage such research is, in itself, a demonstrable commitment to openness and would add considerable weight to its claim that it is actively changing the VPS culture from a position of secrecy to one of transparency. 


Electronic Banking in Oman: Understanding Online Banking Adoption

 

Salim Al-Hajri (Higher College of Technology, Muscat, Oman) and Arthur Tatnall (Victoria University, Australia)

Published: December 2009

ISBN ISBN 978-1-920889-38-8 (paperback)  978-1-920889-39-5 (hard cover)

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p

 

Contents:

The banking industry in Oman is of major importance to Oman's economy, yet the banks continue to conduct their banking transactions using traditional methods. A strong banking industry supports economic developments significantly through its efficient financial services. The role of the banking industry in trying to achieve the objectives outlined by the Sultan of Oman will depend heavily on the industry's capabilities. This requires banks to introduce changes (both at the procedural level and at the informational level) such as the banking industry moving from traditional distribution channel banking to electronic distribution channel banking. Given the prevalence of Internet technology adoption by the banking industry in developed countries, the reason for the lack of such an innovation in developing countries such as Oman is a fruitful research question. The aim of this research was to explore managers' perceptions of Internet technology and their tendency to adopt it in the banking industry. Specifically, the research question addressed was: What were the enablers and the inhibitors of Internet technology adoption in the Omani banking industry compared with those in the Australian banking industry? This study is important for both academics and commercial organisations as it emphasises the enabling and the inhibiting factors of Internet technology adoption and how to manage them effectively for both adopters and non-adopters. 

 


Little Empires: Multi-Generation Small Business in Southern Alberta, Canada

 

M. Gordon Hunter and Dan Kazakoff (University of Lethbridge, Canada)

Published: October 2008

ISBN 978-1-920889-30-2 (paper back), 978-1-920889-31-9 (hard cover)

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p

 

Contents:

This book is about multi-generation small businesses in Lethbridge, Alberta, Canada. Those individuals who participated in the project generously allowed their names and the name of their business to be used. Indeed, in most cases the names of the family and the business are the same. This is to be expected in relatively small businesses - even more so in businesses that have existed for some time. The participants are rightfully proud of their name, family and business, and the success they have achieved throughout multiple generations of existence. Twenty individuals from eleven different businesses were interviewed. Their comments form the basis for their respective chapters and the subsequent analysis chapters.

 


The Time Woven Rainbow

 

Ronald D. Francis (Monash University, Australia)
Published: April 2008
ISBN: 978-1-920889-28-9 (paperback), 978-1-920889-29-6 (hardcover)
Retail Price: AUS $42.50 (paperback), AUS $75.00 (hardcover) plus p+p.

 

Contents:

This book stems from the author’s broad interest in the application of behavioural principles to practical situations. The commonality, as well as the variety, of the human condition is only to be understood in the temporal context – the history, timing, and sequence of human relationships. As the old legal maxim has it, 'time is of the essence'. Our common humanity view, expressed here, is that that which we have in common is more powerful than that which divides.

 


Innovation Translation in a University Curriculum: a Study Informed by Actor-Network Theory

 

Arthur Tatnall (Victoria University, Australia)
Published: December 2007
ISBN: 978-1-920889-24-1 (paperback), 978-1-920889-25-8 (hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

 

Contents:

This study draws on the sociology of translations, otherwise commonly known as actor-network theory as a framework for its analysis. It provides an example of how ANT can be used in a research project investigating technological innovation, and fully describes the data collection and analysis process. It shows how innovation translation can usefully trace the progress of technological innovations - in this case the adoption of the programming language Visual Basic (VB) into a university curriculum.

The book is composed of eight chapters and three appendices. The study itself is reported in four separate chapters: Discovery and Exploration, Prior Claimants: Pick and Alice, The Merger, and Surviving and Object-Oriented Challenge. The concept of 'real' programming languages becomes very important in the study and this book concludes with a chapter investigating what it is to become 'real' in the Information Systems curriculum.


Sixteen Australian Managers Ten Years On: Rhetoric and Realities

Glenice J. Wood (University of Ballarat, Australia)
Published: December 2007
ISBN: 978-1-920889-26-5 (paper back), 978-1-920889-27-2 (hard cover)

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents:
This book tells a story about men and women in management in Australia that has not yet been told. Its material has been drawn from a research project which commenced in 1996 and spanned ten years. One of the key areas of the early research explored the aspirations of those who wished to continue on to a senior management role in their careers, their confidence level that this would be achieved, and their realistic expectations about the probable time frame it would take to achieve their aspirations. Subsequently, two further stages of the research followed up a small group of managers who had participated in the original study. This allowed these managers to be 'tracked' in terms of the outcome of their promotion aspirations, their views on why they were successful in achieving a senior management promotion and the strategies they employed, or alternatively, their views on the barriers that impeded them in achieving a senior management promotion.


Work Choices: Evolution and Revolution

 

Edited by Keith Abbott, Bruce Hearn Mackinnon, Leanne Morris, Kerrie Saville and Di Waddell (Deakin University, Australia)
Published: December 2007
ISBN: 978-1-920889-22-7 (paperback), 978-1-920889-23-4 (hardcover)
Retail Price: AUS $75.00 (paperback), AUS $105.00 (hardcover) plus p+p.

 

Contents:

Never has a form of legislation created such contentious and wide-reaching emotional debate in Australia. It has divided the community and has resulted in extensive media activity. To the forefront are Australian academics who have often been the resource of expert comment and their reports have been prolific. In this book, academics have taken to opportunity to write their own perception of the impact of Work Choices in the workplace. The question still remains: "Is Work Choices part of an evolutionary process in workplace negotiations or a dramatic shift which is destabilising relationships?" … readers will no doubt have their own opinion.


Knowledge Management Integrated

 

Edited by Yoosuf Cader (Zayed University, Abu Dhabi, UAE)
Published: October 2007
ISBN: 978-1-920889-12-8 (paperback), 978-1-920889-13-5 (hardcover)
Retail Price: AUS $75.00 (paperback), AUS $105.00 (hardcover) plus p+p.

 

Contents:

Knowledge management is practiced globally in most organisations, but in some of these organisations the practice is limited to isolated functional units. What is important is to ensure the practice of knowledge management takes place in all the functional units of an organisation wherever this is possible. Moreover, the knowledge management practiced in all the functional units of the organisation should be coordinated and integrated, thereby promoting congruence where the force of the 'whole' is greater than the force of the 'disparate' functional units.

This book addresses new research issues, theories and concepts in Knowledge Management. It will contain about eight chapters on knowledge management describing scholarly research on issues related to Knowledge Management integrated with other disciplines. 


Achieving Goal Alignment with Healthcare Knowledge Workers through ICT Use

 

Nilmini Wickramasinghe (Illinois Institute of Technology, USA)

Published: August 2007
ISBN: 978-1-920889-17-3 (paperback), 978-1-920889-16-6 (hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

 

Contents:

Goal alignment and coordination might be the most pressing issues of the U.S. healthcare system as it faces classic failure on all three critical dimensions of cost, quality and access. Our science is outstanding but our management leaves much to be desired as we spend too much on unnecessary care while many are left out. As Professor Wickramasinghe emphasises, this is less a failure of will than reflective of deficiencies in systems, information and incentives.

 

Healthcare and Technology, ICT, Goal Alignment and Knowledge Workers, Pure HMO, Best HMO, Extending Agency Theory, Epilogue.

 


Behind Work Choices: How one Company Changed Australia's Industrial Relations System

 

Bruce Hearn Mackinnon (Deakin University, Australia)

Published: August 2007
ISBN: 978-1-920889-20-3 (paperback), 978-1-920889-21-0 (hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

 

Contents:

From CRA to Rio, Theoretical Foundations /Justifications, The NZAS Experiment: Promise of Things to Come, Hamersley Iron: How the West Was Lost, Comalco: War on all Fronts, Black Coal: Management Meets its Match, Hunter Valley No. 1 Mine: Turning the Tide, Conclusions.

 


Trade Unions in the Community: Values, Issues, Shared Interests and Alliances

Edited by by Donna Buttigieg, Sandra Cockfield, Richard Cooney, Marjorie Jerrard (Monash University, Australia) and Al Rainnie (University of Leicester)
Published: May 2007
ISBN: 978-1-920889-14-2 (paper back), 978-1-920889-15-9 (hard cover)

Retail Price: AUS $75.00 (paperback), AUS $105.00 (hardcover) plus p+p.

Contents:
The discussion and analysis in this book is distinguished by the fact that it pays substantial attention to the issue of union organising and its relation to union involvement in community issues, but correctly regards union involvement in communities as variegated and changing. Accordingly, this book is an important contribution to the national and international literature on unions in the community.

 


Rethinking Causality: Pattern as the Science of Change

 

Linda Irene Glassop (Deakin University, Australia)

Published: August 2007
ISBN: 978-1-920889-18-0 (paperback), 978-1-920889-19-7 (hardcover)
Retail Price: AUS $70.00 (paperback), AUS $99.00 (hardcover) plus p+p.

 

Contents:

In this book, Linda Glassop describes an integrative framework referred to as the SOP model of change. The SOP model is derived from the notion that structures (S) are organised (O) by processes (P). The concept of SOP is relevant to any real thing, at any level of analysis. A numerical representation of the SOP model is offered. What becomes evident from the numerical representation is that the SOP model is coherent and able to incorporate ideas about chaos and order, about determinism and indeterminism, and about the relationship between closed and open systems. The SOP model is offered as a step towards the general organising principle, or single conceptual framework, sought by Barrow, Bak and Kauffman, as a contribution to a “Theory of Everything”

 


Curriculum Cycles in the History of Information Systems in Australia

Arthur Tatnall (Victoria University, Australia)
Published: December 2006
ISBN: 978-1-920889-10-4 (paper back), 978-1-920889-11-1 (hard cover)

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents:
Sixty five years ago there were no stored-program electronic computers stored-program electronic computers  in the world. Suddenly, in the 1960s and 70s, everything changed and computers began to become accessible. This book is primarily concerned with the development of one type of computing course: Information Systems Information Systems. It examines why a need developed for courses in Information Systems, and what happened to promote the extremely rapid adoption of such courses.

 


The Philosophical Notion of Property

Neil Nanovska
Published: August 2006
ISBN: 978-1-920889-08-1 (paperback), 978-1-920889-09-8 (hardcover)

Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents:
The Philosophical Notion of Property is a deeper, thematic continuation on the topic of ‘the existence of man’, examined through classical German philosophy. The Philosophical Notion of Property reveals the being of man, not through what people feel and experience in their inner life, but through their deeds and actions. These deeds and actions are examined as a synthesis of the relation of consciousness towards the surrounding reality and the relation towards consciousness itself. The meaning of man’s existence is determined by the possibility of this active inner-outer relation of consciousness to facilitate the process of self-determination, self-cognition and self-development.

 


Managing the Family Business

Edited by: Linda Glassop and Dianne Waddell (Deakin University, Australia)
Published: July 2005
ISBN: 978-1-920889-06-7 (paperback), 978-1-920889-07-1 (hardcover)

Retail Price: AUS $49.95 (paperback), AUS $80.00 (hardcover) plus p+p.

Contents:
Managing the Family Business is a timely and thought provoking book that should encourage greater debate about where family businesses are going and what issues are paramount.  The editors have made a conscious attempt to invite and encourage academic and industry practitioners to contribute chapters based on their research and experience as it relates to family business topics.

 


Report on the Study of Strategic Flexibility in Professional Service Organisations

A report by Fran Pesich
Published: April 2005
ISBN: 978-1-920889-05-0 (paperback)

Retail Price: AUS $40.00 plus p+p.

Contents:
Strategic flexibility is an important factor for practice success. A study of responses received from over 60 architectural practices around Australia indicated that it was the ability to choose from an array of strategies that was important for the practice to improve on its performance. Some 11% of a practice’s success may be attributable to the number of strategic options available to the practice. In this study, it was found that process-based strategies were more generally possible than market-based strategies or organisation/management-based strategies.

 


Small Business and Information Technology: Research Techniques and International Case Studies

Edited by: M. Gordon Hunter (Lethbridge University, Canada), Stephen Burgess (Victoria University, Australia), Andrew Wenn (Victoria University, Australia)
Published: March 2005
ISBN: 978-1-920889-03-6 (paperback), 978-1-920889-04-3
(hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents:
Many IS research projects have tended not to differentiate businesses based upon size. This book is intended to redress this, and presents a showcase of research from around the world in Information Technology and Small Business. Section 1 contains a series of chapters relating to an international project, while Section 2 presents research from various regions.

 


Knowledge Management: Theory and Application in a Twenty-First Century Context

Edited by: Yoosuf Cader (Zayed University, Abu Dhabi, UAE)
Published: April 2004
ISBN: 978-1-920889-01-2 (paperback), 978-1-920889-02-9
(hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents:In the past, land, labour, and capital were the limiting factors of production in organisations. In the 21st century a fourth factor is increasingly being acknowledged as the limiting factor responsible for the success or failure of organisations. This crucial factor is known as “knowledge”. Managing knowledge or leveraging an organisation’s knowledge asset in today’s global economy is so fundamental, that ignoring it is at the detriment of the organisation’s corporate performance.

 


For Ethical Politics

Andy Blunden
Published: September 2003
ISBN: 978-0-9579737-9-4 (paperback), 978-0-9579737-8-7 (hardcover),

978-1-920889-00-5 (student edition)
Retail Price: AUS $68.00 (paperback), AUS $90.00 (hardcover), plus p+p.
Student Edition AUS $37.50,
plus p+p.

Contents: The Social and Political Landscape of the Twenty-First Century, From Secret Society to Identity Politics, Alliance Politics, The Fight for Justice in the 21st Century. Also included are reviews of Amartya Sen’s Commodities and Capabilities, Rawls’ Political Liberalism, Fukuyama on Trust and Recognition, On Social Capital, Mark Latham’s Civilising Global Capital. (The Student Edition contains only some of these reviews)

 


Managing E-Business in the 21st Century

Edited by: Sushil K. Sharma (Ball State University, USA) and Jatinder N.D. Gupta (The University of Alabama in Huntsville, USA)
Published: June 2003
ISBN: 978-0-9579737-6-3 (paperback), 978-0-9579737-7-0 (hardcover)
Retail Price: AUS $125.00 (paperback), AUS $150.00 (hardcover) plus p+p.

Contents: New business models and electronic markets, managing security concerns, managing records and information in web environments, managing legal and intellectual property concerns, managing supply chains, managing information overload, e-business strategies to success, managing technology infrastructures, managing organisational issues, managing risks, managing customers, managing trust and reputation.

 


Mobile Phone Uptake: a Review of the Literature and a Framework for Research

Michael Arnold and Matthew Klugman (Melbourne University)
Published: January 2003
ISBN: 978-0-9579737-3-2 (paperback), 978-0-9579737-2-5 (hardcover)
Retail Price: AUS $65.00 (paperback), AUS $95.00 (hardcover) plus p+p.

Contents: This research monograph covers issues including an overview of mobile phone uptake in Australia, background of mobile telephones in Australia, technology and society, review of Australian and international literature on wired phones and wireless phones, motivations for use of each type of phone, and user profiles, uptake of wired and wireless telecommunication, conceptual framework, theoretical perspectives, the mobile telecommunications device, conclusions and further research.

 


Skilling the E-Business Professional

Edited by: Andrew Wenn (Victoria University, Australia)
Published: December 2002
ISBN: 978-0-9579737-4-9 (paperback), 978-0-9579737-5-6 (hardcover)
Retail Price: AUS $75.00 (paperback), AUS $105.00, (hardcover) plus p+p.

Contents: The rapidly growing use of Electronic Business applications on the World-Wide-Web is apparent to all. Successful use of e-Business, however, requires many changes to business practices and relationships. For someone working in an e-Business environment certain skills are required, but what exactly are they? Are old skill sets applicable in this new environment? Do they need to be adapted or updated? What new skills need to be developed? These questions are addressed in this book.

 


E-Commerce Diffusion: Strategies and Challenges

Edited by: Mohini Singh (RMIT University, Australia) and Thompson Teo (National University of Singapore)
Published: October 2001
ISBN: 978-0-9579737-0-1 (paperback), 978-0-9579737-1-8 (hardcover)
Retail Price: AUS $70.00 (paperback), AUS $100.00 (hardcover) plus p+p.

Contents: Overview of e-commerce opportunities and challenges, Internet-related technologies, e-commerce diffusion, legal and tax issues in e-commerce. 

Normal bookseller discounts. Hardcover versions also available in most cases. Freight charges apply. Prices are in Australian dollars and are subject to change without notice.